Victim Assistance Team

RESOURCES FOR VICTIMS OF CRIME

We are committed to meeting the needs of individuals impacted by crime and crisis victims in Eagle County. Below is a list of resources, phone numbers and other information that may be of value to you. 


VICTIMS BILL OF RIGHTS

Victims and Witnesses of Crime Have the Right to: 

  • Be treated with dignity and compassion; 
  • Protection from intimidation and harm; 
  • Be kept informed about various phases of their case, including investigation, prosecution, trial and sentencing; 
  • Provide information and input into the criminal justice process, especially at such key points as plea bargaining, sentencing, and parole release hearings; 
  • Speedy return of their property used for evidence; 
  • Notification from officials about arrest, release of defendants, time and location of legal proceeding, sentencing, and parole hearings; 
  • Be informed about eligibility for state crime compensation or financial support, where applicable, and the right to be helped in completing application forms in a timely manner when applicable; 
  • Request and utilize the services of the Victim Advocate Program. 

If all local efforts to obtain your rights have failed, you may request assistance from the Governor's Victim's Coordinating Committee at DCJ. For additional information, call the Office for Victims' Programs at the Division of Criminal Justice at 303.239.4442 or 888.282.1080

www.dcj.state.co.us/ovp. 

VICTIM RESPONSIBILITIES

Victims have the following responsibilities: 

  • Keep appropriate criminal justice authorities informed of their or their representative’s current name, address, email address and telephone number, and any changes in this information; 
  • Provide a written request to the Probation Department if they want to be notified of information regarding the probation process; 
  • Eagle County Detention Center will notify the listed victim if an offender is released from their facility.  Anyone can enroll for automated notifications through the VINE system.

THE PROCESS FOR ENSURING YOUR VICTIM RIGHTS

Colorado state law provides that victims of crime may enforce compliance with the provisions of the Constitutional Amendment by contacting the Crime Victim Services Advisory Board (Board).

What to do if you feel your rights have not been provided to you:

If possible, first attempt to seek compliance at the local level. This may include, but is not limited to:

  • Contacting the person whom you feel has not provided you with your rights and explaining specifically what has not been done;
  • Seeking assistance from your victim advocate, or other supportive persons such as a counselor; and
  • Seeking assistance from the elected official or the head of the agency you feel is not providing you with your rights.

Contacts may be verbal or in writing. Accurate records of your efforts to seek compliance at the local level will be helpful to you and to the Crime Victim Services Advisory Board (Board) should you decide to file a formal request for compliance with the Victim Rights Act.

If you feel you are unable to address your concerns at the local level or your efforts to resolve your concerns have been unsuccessful, you may request assistance from the Crime Victim Services Advisory Board (Board) by contacting the Victim Rights Act Specialist at:

Colorado Department of Public Safety 

Division of Criminal Justice 

700 Kipling Street; Suite 1000; Denver, Colorado 80215-5865 

303-239-4497 

Toll free: 888-282-1080 (outside of Denver Metro area) 

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THE CRIME VICTIM SERVICES ADVISORY BOARD

The Crime Victim Services Advisory Board (Board) is a statutorily mandated Board appointed by the Executive Director of the Department of Public Safety. The Board has statewide representation and its members include representatives from law enforcement and district attorneys’ offices, as well as legislators, victims of crime and members of the community.

The Board is mandated to review any reports of non-compliance with the Victim Rights Act and determine if there is a basis in fact to the report.

The Board has designated a Victim Rights Act Subcommittee, which meets on a regular basis, to review all written complaints of non- compliance with the Victim Rights Act.

The Division of Criminal Justice (DCJ) provides staff assistance to the Board and the Victim Rights Act Subcommittee. Reports of non- compliance are reviewed by the Division of Criminal Justice staff who attempt to resolve issues as early as possible in the compliance process.

The staff at the Division of Criminal Justice will talk to you about your concerns regarding non-compliance with the Victim Rights Act. Following that discussion, the staff will contact the agency identified in the complaint. It should be noted that the vast majority of complaints are successfully resolved by DCJ at the local level through informal mediation and intervention. Some complaints, however, cannot be resolved informally and proceed to the formal complaint process described below.

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ENSURING YOUR RIGHTS

THE FORMAL COMPLAINT PROCESS

  1. A copy of the complaint will be reviewed by DCJ staff and the Victim Rights Act (VRA) Subcommittee to determine if the complaint is within the purview of the Victim Rights Act.
  2. DCJ staff and the VRA Subcommittee will review the complaint to determine whether the allegation(s) would rise to the level of a violation of the VRA.
  3. If the complaint falls within the purview of the Victim Rights Act and the allegation(s) would rise to the level of a violation of the VRA, a copy of the complaint and all the information accompanying that complaint will be sent to the identified agency(ies).
  4. DCJ staff and the VRA Subcommittee may also make an informal request for information of the identified agency(ies) to assist in the determination of purview and whether the allegations in a complaint would rise to the level of a violation of the VRA. In addition, DCJ staff and the VRA Subcommittee may make an informal request for information to determine whether the goal of the VRA compliance has been met and/or whether the identified agency(ies) met its obligations as enumerated in the VRA.
  5. The agency’s response will be provided to the victim, who has an opportunity to provide any additional or clarifying information.
  6. All the information from both the complainant and the identified agency will be reviewed by the Victim Rights Act Subcommittee to determine if there is a basis in fact for a Victim Rights Act violation.
  7. If there is not a basis in fact, the case will be closed at that time.
  8. If there is a basis in fact, the Subcommittee will set forth requirements for the agency that is found to be in violation. These requirements are designed to improve a current problem and to help prevent similar concerns within the system on behalf of future victims.
  9. The victim will be kept informed of the outcome of the Subcommittee’s meetings and of the progress the agency makes in fulfilling the requirements.
  10. Either party has a right to request a reconsideration of the findings of the Victim Rights Act Subcommittee. If the Subcommittee does not grant a request for reconsideration, the party requesting the reconsideration may appeal the Subcommittee’s decision to the Board.
  11. Either party may request an appeal to the Board of the Victim Rights Act Subcommittee’s reconsideration findings as to whether or not there is a basis in fact that a victim’s rights were violated under the VRA.
  12. If an agency is unwilling to fulfill the requirements, the case will be referred to the Governor’s office. The Governor then refers the case to the Colorado Attorney General to file a suit to enforce compliance with the Victim Rights Act.

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RESOURCES

Crime Victim Compensation

Victims of crime often need financial assistance as a result of the crime. A victim may apply for compensation for costs related to medical expenses, lost employment, mental health treatment, burial expenses, the loss of medically necessary devices such as eye glasses or hearing aids, the loss of support to dependents, and damage to home security devices such as doors, windows, and locks. Each Judicial District has a Victim Compensation fund. Persons convicted of a crime or a traffic offense pay into this fund. Contact your local District Attorney's Office for information on how to apply for Victim Compensation.

Civil Protection Orders

If you wish to file for a Civil Protection Order you can visit the Colorado Courts Website for forms and information here: https://www.courts.state.co.us/Forms/Forms_List.cfm?Form_Type_ID=24

There is also a Self Help Center in each judicial district that may be able to help with filing civil papers.  In the 5th judicial district the best contact is email: 05selfhelp@judicial.state.co.us or call the Court Clerk at 970-328-6373.

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COURT AND DISTRICT ATTORNEY INFORMATION

Eagle County Combined Courts
Eagle County Courthouse
0885 E Chambers Ave
PO Box 597
Eagle, CO 81631
970-328-6373

5th Judicial District
Eagle County District Attorney
Justice Center Annex
0955 Chambers Ave | PO Box 295
Eagle, CO 81631
970-328-6947

Victims' Assistance/Resources

ECSO Victim Services
970-328-8544

Bright Future Foundation
970-949-7086 (Domestic Violence & Sexual Abuse)

Response (El Jebel) 970-925-SAFE (Domestic Violence & Sexual Abuse) 
DA’s Victim/Witness Coordinator 
970-337-3718

Crime Victims Compensation
(Crime Victims only)
970-337-3706

Your Hope Center Eagle County
(24/7 Mental Health) 
970-306-HOPE (4673)

Aspen Hope Center (Crisis Line)
970-925-5858

Colorado Crisis Line 1-888-885-1222 If you or someone you know is having thoughts of suicide or other behavioral health crisis. For hearing and speech im- paired with TTY equipment 1-800-799-4TTY (4889)

Colorado Child Abuse Hotline 1-844-CO-4-KIDS
(844-264-5437)

National Domestic Violence Hotline
1-800-799-SAFE (7833)

National Sexual Assault Hotline (RAINN.ORG)
1-800-656-HOPE (4673)

Other Resources

(Food, Gas, Shelter, etc.)

Salvation Army 970-748-0704 
Glenwood 970-945-6976 
Lift Up 970-625-4496

Eagle County Social Services
970-328-8840

Swift Eagle Charitable Fund
970-845-7655

Legal Aid (Civil law, not criminal)
800-521-6968

Catholic Charities Immigrant Advocate
970-949-0405

Vail Valley Family Assistance Fund (no interest loans)
970-524-1365

Suicide Prevention-Eagle County-NOT 24 hours SpeakUpReachOut
970-748-4410

Crime Stoppers
1-800-962-TIPS

Vail Health Hospital 
970-476-2451

Valley View Health Hospital (Glenwood) 
970-945-6535

Statewide Resources

Your local community has resources to provide you with support and assistance. A good place to start is with your victim advocate located at either the police department, or sheriffs office, the district attorney's office, or a community service provider.

Other statewide resources include:

Asian Pacific Development Center Services for Asian populations

Denver: (303) 393-0304;
Aurora: (303) 365-2959;
Colorado Springs: (719) 459-3947

Colorado Anti-Violence Program
(303) 839-5204 or
1-888-557-4441

Violence Free Colorado (Domestic Violence)
(303) 831-9632 or
1-888-778-7091

Colorado Coalition Against Sexual Assault (C.C.A.S.A.)
(303) 839-9999

Colorado Organization for Victim Assistance (C.O.V.A.)
(303) 861-1160 or 
1-800-261-2682

Colorado Division of Criminal Justice
(303) 239-5719 or
1-888-282-1080

The Center for Trauma & Resilience Crisis
(303) 894-8000 or (303) 718-8289 (Espanol)

Domestic Violence Initiative for Women with Disabilities
(303) 839-5510 (also TTY/TDD)

Kempe National Center for the Prevention of Child Abuse and Neglect
(303) 864-5300

Colorado Child Abuse and Neglect Hotline
(844) 264-5437

Parents of Murdered Children and Other Survivors of Homicide
1-888-818-POMC (7662)

United Way (Mile High United Way resource line)
211
1-866-760-6489 (if 211 doesn't work from your phone)

There are other resources available to victims of crime and trauma. An advocate can help you determine the best referrals for your particular situation.  You are never alone, help is just a phone call away.

TRAUMA STRESS REACTIONS

Traumatic situations may produce a wide range of stress symptoms, which may appear immediately at the scene, a few hours later or within days of the incident. Stress symptoms usually occur in the four different categories listed below. These are some symptoms that may show up after a stressful incident, talk with your advocate about things that may help alleviate the symptoms.

Signs and Symptoms of Traumatic Stress

**PHYSICAL (BODY)

Chills Stomach problems Headaches

Thirst Elevated BP Chest pain

Fatigue Difficulty breathing Visual difficulties

Nausea Rapid heart rate Weakness

Fainting Muscle tremors Profuse sweating

Twitches Grinding of teeth Dizziness

Vomiting Shock symptoms

**Any of these symptoms may indicate the need for medical evaluation.

When in doubt, contact a physician.

COGNITIVE (THINKING)

Confusion Increased/decreased awareness of surroundings

Nightmares heightened or lowered alertness

Uncertainty Difficulty identifying objects/people

Hyper-vigilance Poor attention/decision making

Suspiciousness Memory disorientation

Intrusive Images Poor concentration

Blaming someone Poor abstract thinking

Poor problem solving

EMOTIONAL (FEELINGS)

Fear Loss of emotional control Depression

Guilt Emotional outbursts Irritability

Grief Emotional shock Intense anger

Panic Feeling overwhelmed Anxiety

Denial Apprehension

Inappropriate emotional response

BEHAVIORAL (ACTIONS)

Withdrawal Hyper alert to environment

Antisocial acts Excessive silences

Sleep disturbances Change in communications

Intensified pacing Increased alcohol/drug use

Erratic movements Changes in appetite

Change in social activity Change in speech patterns

The best thing you can do for traumatic stress is take good care of your body—eat healthy foods, drink lots of water, get extra rest and exercise.